"As we've discussed, we are creating a new website. After reviewing the performance
of your AbleCRM product, we have decided to include it in our new project."
"Admittedly, we only use a small portion of the functionality you offer (currently
only the AbleRetrieve). Even so, we've seen great rewards from it. Using the AbleRetrieve
product on a weekly schedule has allowed us to capture 13% of the site's abandoned orders,
resulting in sufficient revenue to see a positive ROI after 6 short months. We look forward
to even greater results with the increased traffic we expect from the new site!"
Name and websites withheld for competitive advantage
"During the challenging effort of transitioning to a new cart solution (AbleCommerce) the
addition of AbleCRM proved to be EXTREMELY effective in adding a streamlined communication
process for our customer service reps and our customers."
"From a management aspect AbleCRM makes it very simple to monitor customer response and be
assured that all our customers are handled promptly and courteously, and that each response is
consistent, regardless of who is handling the case. An additional benefit is the extreme ease
of the system, simple to use, and easy to adapt to for new staff."
"Last, and most important, is the support from Gumtree Solutions has been the BEST software
support I have ever encountered!"
Shari Mock, Supply Chain Director, New Sun Nutrition
"John and Gumtree Solutions led the development of a critical custom addition to
our AbleCRM. This customized code is extremely important to our business, allowing us to
now operate a critical piece of our business with little to no CSR intervention. Formerly,
the process required a majority of our CSRs' time to manually accomplish."
"Not only did John finish this work within our very aggressive time requirements,
but he also accomplished developing all of our features, plus some additional features that
we did not initially anticipate. Our interactions with Gumtree Solutions have always been
extraordinarily good. In my years as a technology professional, I can remember very few
organizations that have come close to providing the level of service provided by Gumtree Solutions.
I always feel that any issues I have raised have always had great importance placed on them
at Gumtree Solutions, and resolutions have come sooner than I expected."
"Our experience has been 100% positive, and I would recommend them to anyone looking for
custom development."
Keith Carlson, FRS Plus
"What an amazing addition to our AbleCommerce store!"
"If you are using AbleCommerce, AbleCRM is a must-have addition. In less than 6 months
we have added $7K - $10K in sales (per month) through better communication with our
customers regarding back-orders, product recommendations and abandoned baskets."
"Implementing the system was a snap. We were up and running in a matter of hours.
The interface is very user-friendly and the support team is amazing."
"AbleCRM is a great product with a solid team behind it. We recommend it for all new,
and old, AbleCommerce stores... your customers deserve it!"
Jeff Callison, Online Director, Fred Segal Beauty
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